Refund policy

🚚 Shipping

Orders are shipped from a small town near Barcelona to different parts of the world. Delivery times vary depending on the destination and whether the item is custom-made. We always aim to meet our estimated timelines, but delays beyond our control (couriers, customs, etc.) may occur.

You’ll receive a tracking number once your order is on its way.

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🔄 Exchanges & Returns

Since most of our items are handmade and often personalized, we do not accept returns unless the item arrives damaged or there is a mistake on our part. If something’s wrong with your order, please contact us — we’ll make it right.

Please double-check sizing and product details before placing your order. If you need help, we’re happy to assist you.