Privacy policy

🛡️ Privacy Policy – Red Horizon Embroidery

At Red Horizon Embroidery, we take your privacy very seriously. We understand how important it is to feel safe when shopping online, so here’s a simple explanation of what data we collect, how we use it, and who we share it with.

📌 What data do we collect?

When you make a purchase or register on our website, we collect some information necessary to process your order and give you a smooth shopping experience:

  • Your first and last name

  • Shipping and billing address

  • Email address

  • Phone number (optional)

  • Payment information (secure and encrypted)

  • IP address and basic browsing data (via cookies)

🧰 How do we use your data?

We only use your information for things related to your purchase and to improve your experience on our site:

  • To process and ship your orders

  • To contact you if there’s an issue or to confirm order details

  • To send you important emails about your order

  • To improve how the website works

  • To comply with our legal obligations

We do not use your data to send you unwanted advertising. If we ever start a newsletter, we’ll ask for your permission first 😉

🚚 Do we share your data?

Yes, but only with those who need it:

  • Shipping providers: so we can create your labels and deliver your order.

  • Payment platforms (like Shopify Payments, PayPal, etc.): to securely process your payment.

We never sell or share your information for advertising purposes.

🍪 What about cookies?

We use basic cookies that help the website function properly and give you a smoother experience (for example, remembering what’s in your cart). We may also use analytics tools like Google Analytics to understand how many people visit our store—always anonymously.

You can manage your cookie preferences at any time from your browser settings.

🌍 Customers outside the EU

If you're outside the European Union, we also process your data in accordance with international data protection standards. Shopify securely hosts this store and complies with global data protection regulations.

🧾 Your rights

You have the right to access, correct, or delete your personal data. If you wish to exercise any of these rights, just contact us through the chat on our website.